Shipping / Pick Up
Shipping Policy
Standard Delivery ⋅ £3.95
Within 7 working days ⋅ Order before 4pm
Next Day Delivery ⋅ £7.95
Next Working Day Delivery, Must order before 2pm, subject to availability
Saturday Delivery ⋅ £10.50
Order before 3pm the preceding Friday
International Delivery
Individually quoted based on location
Gifting?
They're going to LOVE it.
Don't worry, prices are not included with our orders! (only exception is when shipping to the US, where we are legally required to display the contents and price of each parcel to customs).
Return & Exchange Policy
We are happy to accept refunds and exchanges within 14 days of delivery. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your items are received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please use the contact form.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please complete the contact form
Shipping
To return your product, you should mail your product to:
need to find virtual address
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
​